Frequently Asked Questions

What form of payment do you accept?

Zelle, Venmo, and CASH are preferred. There will be a 4% transaction fee for any credit card transaction over $150.00.


Do you need two sessions of microblading, combo brows or powder brows?

For optimal results, any permanent brow service is a two session process. After a period of 6 weeks, a second phase of your brow tattoo will be carried out in order to deepen and perfect the shape further. This touch-up session is crucial for a gorgeous, soft, and hassle-free brow. In certain cases, a third session may be desired by those who have oily skin or have no natural eyebrow hair. With most applications, the color looks dramatically lighter after the first week. Some clients prefer this, while others opt for a bolder look.


Should I attend the brow appointment with or without makeup?

We suggest clients come to their brow appointment with their daily makeup on. That way, we can refer to the client’s liking and style. The brow area is thoroughly cleaned, and all brow makeup is carefully removed before treatment begins.


Do I need to come in for a consultation or can I get eyebrows done the same day?

We understand the procedure can be daunting, and we want to make sure all our clients feel comfortable with their decision. All questions or concerns you might have will be addressed during your consultation. During your consultation, your specialist will work with you to discuss your goals, lifestyle, the shape of your existing brows, and the problem areas you wish to address. Bringing reference photos of your desired brow shape is highly recommended and greatly appreciated. Your specialist will advise and show examples of brow shapes that will work with each client’s face shape and brow type. If you have any questions about which procedure to choose, your specialist can direct you towards the best option for you. 

Pre-Procedure Consultations are not mandatory for eyebrow tattoos. If you feel ready, you can book your procedure, and your specialist will go over all the above-mentioned at your appointment!


How long does it last?

Semi-permanent eyebrow pigments are not implanted into the skin as deep as traditional tattoos, the area will naturally fade over time. Microblading typically lasts 1-5 years, powder brows 2-6 years depending on skin type (normal, oily, dry), age (youthful/mature). Skincare routine will also affect the lasting effect of the pigment, patients who tan, use products with AHA or Glycolic Acid will fade faster as your skin will resurface faster. Each individual's color retention within the skin will vary. To maintain the brows looking fresh, a touch-up is suggested every 12-24 months. Clients can let the treated area fade over time, but please note a slight shadow may remain.


How long is the procedure?

The entire procedure from beginning to end takes about 2-3 hours. Your brow session will consist of the consultation the day of, where we review your skin type and lifestyle. During this session, the brow artist will numb the brow area for 15-20 minutes. Followed by the shape and style of the client’s brows for client approval. We then follow with pigment color selection.  Once the client is satisfied with the choices, we begin the procedure.

The complimentary follow-up session takes place 6-12 weeks after the initial session. This is to see how brows have healed and if any adjustments are needed. This session will take approximately 1.5-2 hours to complete.


How long does it take to heal?

You'll be able to rock your new brows right after the treatment! The eyebrow area may be slightly red after the procedure and the color will appear dark. This is normal for the procedure and part of the healing process.  The color will fade by up to 40% as it heals.  In the following days, the eyebrows will continue to be dark and you will notice slight scabbing. Do not pick at the scabs as this may damage the skin and the outcome of the treated area. The eyebrows will lighten up in color as it heals.  No downtime is required after the procedure. It takes approximately 7-14 days for the brows to heal, and about 1 month for the color to fully set in. You'll notice the color is very light right after the two weeks after healing; the skin will have an opaque milky looking quality to it. This is known as milk skin and is common in tattooing. This is due to the tissue still healing from the inside out even though the surface of the skin is healed. True color will reveal itself once healed.


When should I get a touch up? How much is it?

A follow up session is between 6-12 weeks of your initial appointment. After your follow up session, annual touch ups/color boost is needed to maintain color and shape. Please refer to SERVICES for touch up prices.


Who is not suitable for the treatment?

Microblading is not recommended for those with oily skin or large pores.  If that's you, you may want a shading or combination shading and microblading technique. We also do not provide this service for people:

  • under 18 years old

  • pregnant or nursing

  • if you have glaucoma, skin diseases such as Shingles, psoriasis, or eczema on the area of treatment

  • allergies to makeup

  • Keloid disorder, HIV/Hepatitis, skin cancer, hemophilia, or if you're taking skin medications like Accutane and steroids.

  • Allergic to lidocaine, prilocaine, benzocaine, tetracaine or epinephrine


How do you choose pigment color?

For the most natural results, pigment selection is based on the client’s eyebrow hair color. Our pigments are of the highest quality and are pre-mixed to match every type of hair color.  We also mix in additional pigment colors to match each individual client. 


Risks and complications?

We take all proper precautions for a safe session by using sterilized equipment, new needles, and in a sanitized environment.  Should clients follow our pre and post-care instructions, there should be minimal risks or complications.  Although allergic reactions to the pigments are rare, it could be possible for certain individuals.  We suggest a pigment patch test for individuals who have high skin sensitivities or are sensitive to:

  • Topical makeup products

  • Gold, silver, and nickel

  • Hair dyes

  • Lidocaines

Patch tests should be performed 5-7 days prior. 


 What Is Nano Plasma

Nano Plasma is a non-surgical, skin rejuvenation treatment that uses a precise plasma energy arc to target the skin’s surface.

Here’s how it works and why people choose it:

How Does It Work?

  • The device creates a controlled micro-injury using plasma energy.

  • This stimulates your skin’s fibroblast cells to produce collagen and elastin — the building blocks for firm, youthful skin.

  • The treatment can tighten, lift, and resurface the skin without cutting or injecting.

What It Can Treat

  • Fine lines and wrinkles

  • Loose or sagging skin (eyelids, neck, jawline)

  • Sun damage and pigmentation spots

  • Acne scars and texture irregularities

  • Skin tags and other small imperfections

Why Clients Love It

  • Non-invasive – No surgery or deep skin penetration

  • Minimal downtime – Some redness and scabbing, but no long recovery period

  • Customizable – Can target specific concerns or multiple areas in one session

  • Long-lasting results – Collagen stimulation continues for months after treatment


PRE - CARE

To achieve the most beautifully natural brows for your face, you will get the absolute best results by prepping for the appointment and following the aftercare.  The eyebrow area must be healthy, non-sensitive, and non-irritated.  

Here’s how to get your skin ready for the procedure:

1 month before:

  • No Tinting, or Electrolysis

  • No Retinoid products

  • No Tanning or intense Sun Exposure

  • No microdermabrasion or chemical peels

  • No Botox around brow area 2 weeks prior

MOST IMPORTANTLY: to prevent bleeding and poor color deposit

24 hours before

  • No Alcohol

  • No Aspirin, Advil/Ibuprofen, Niacin

  • No Caffeine (yes, that means coffee)

  • No Vitamin E or Fish Oil Supplements

  • No Excessive Sweating or working out


AFTER CARE

Post-treatment care makes up 50% of the total treatment success.  Conscientiously adhere to the given advice because if not, you can risk losing up to 80% of the drawn strokes. 

At the end of your session, we will provide you with an after-care kit that has everything you need for the 7-10 day healing process. This may vary per skin type, but 10 days is recommended for the best results.

Important reminders for the first 7-10 days:

  • After your brow session, wait 2 hours, using a cotton round with lukewarm water, wipe brows gently (cleaning away lymph buildup). Apply aftercare ointment on dry, clean brows 3-5 times a day for normal skin, 1-2 times daily for oily skin, for up to 7 days

  • Avoid getting the treated area wet aside from rinsing morning and night with a mild soap like Cetephil

  • Use a fresh pillow case, preferably satin, for the first 7 days

  • No sweating or excessive exercise for 7 days

  • Avoid topical makeup and sunscreen on the brow area for 7 days

  • No facials, chemical peels, or microdermabrasions for 4 weeks

  • No major sun exposure or tanning for 4 weeks


THE HEALING PROCESS

What to Expect in the First 4-8 weeks:

The first week will put you through a roller coaster of emotions. But trust the process, we want the best for your brows. After your procedure, the sensation can be comparable to that of a slight sunburn and redness is part of the initial stages of healing and will only be from days 2-5. Brows will darken during the healing process. Around 4-10 days, you may notice some flaking/shedding of the skin near the brow area. When the skin flakes off, many times the Shading/Microblading strokes have disappeared. The brow area may feel dry and itchy. THIS IS NORMAL.  This is because there is still a thick layer of protective skin creating a veil over the pigment. Once you go through a skin regrowth cycle (4-6 weeks) the pigment will typically reappear but will be about 30-50% lighter for Powder brows and 20% lighter for microblading. Expect brows to shrink in size by about 10%. Don’t worry, don’t freak out.. just be patient.

Healing will vary with skin type, but you may experience color fading and loss of hair strokes. This is completely normal. A second session/6-12 week touch up is needed where we can assess your healing and fill in any missing strokes as well as give it a color boost. After your second session, annual touch ups are reccommended.


 POLICIES

A minimum of 48 hours’ notice is required to reschedule your appointment without penalty. Less than 48 hours notice will result in the forfeiture of your deposit, and a new deposit will be required to reschedule your appointment. Failure to show up to your appointment without notice will result in a charge of the service's full cost to the card on file. 

Please contact us if you are going to be late for your appointment. Being more than 15 minutes late may result in a forfeit of your deposit and the cancellation of your appointment. A new deposit will be required for re-booking a new appointment. ALL DEPOSITS ARE NON-REFUNDABLE.

If you have had your eyebrows previously micro-bladed or tattooed by another artist, a clear photo must be sent in and approved before booking an appointment. We must ensure we have a workable canvas, and in some cases, the previous work may be too dark to achieve optimal results. Failure to provide a photo before booking may result in a forfeit of your deposit.

All transactions are final, and no refunds will be issued.


Nano Plasma Policies

  • Eligibility: This treatment is not suitable for clients who are pregnant, breastfeeding, have active skin infections, or have used Accutane in the past 6 months.

  • Medications & Treatments: Avoid Botox, fillers, chemical peels, or laser treatments in the treatment area within 4 weeks before your appointment.

  • Pre-Care Requirements: Avoid sun exposure, tanning beds, retinol, and exfoliants for 7 days prior to treatment. Arrive with clean, makeup-free skin.

  • Consultation: A consultation can be completed at your appointment time to discuss your goals, treatment plan, and address any concerns.

  • Session Structure: Each session is charged per hour. Multiple areas can be treated within the booked time frame. Pre-numbing is included for your comfort.

  • Aftercare: Redness, swelling, and small scabs are normal for a few days post-treatment. Avoid picking or scratching the treated area, makeup, saunas, steam, and direct sun until fully healed. Follow all aftercare instructions provided.

  • Results & Maintenance: Individual results vary based on skin type, lifestyle, and adherence to aftercare. Additional sessions may be recommended for optimal results.